AmerisourceBergen Specialty Group (ABSG) is a portfolio of leading specialty healthcare solutions organizations, shaping healthcare delivery with solutions that improve product access, increase supply chain efficiency and enhance patient care. Driven by a deep understanding of the vital care community practices provide, ABSG companies accelerate access to the products, insights, technology and guidance needed to elevate practice performance and the patients’ experience.
For pharmaceutical manufacturers and healthcare providers, ABSG is an essential business partner. We have led the market in biotechnology, plasma derivative and oncology product distribution. Pharmaceutical manufacturers have rely on us for services like outsourced logistics and programs that support commercialization strategies. We continue to provide the resources physicians need to maximize practice efficiency and the specialty pharmacy services patients need to improve their health.
Through knowledge, reach and partnership we help shape specialty healthcare delivery.
Notice of Data Security Incident
AmerisourceBergen Specialty Group, LLC (“ABSG”) is providing substitute notice of an event that involved certain individuals’ protected health information maintained in connection with a prescription supply program offered by ABSG’s predecessor and former covered entity subsidiary, Medical Initiatives, Inc.
It is important to note that we have no evidence at this time that any protected health information has been disclosed publicly or used for any fraudulent purpose as a result of this incident, but we are providing this notice to advise what happened, what information was potentially involved, what we have done and what you can do to address this situation.
What Happened?
ABSG’s parent company previously disclosed that data from its information systems had been exfiltrated, some of which could contain personal information and/or protected health information. Upon initial detection of the unauthorized activity, we immediately took containment steps and commenced an investigation with the assistance of law enforcement, cybersecurity experts and outside lawyers. ABSG has now confirmed that individuals’ protected health information was affected by the incident.
What Information Was Involved?
Based on our investigation, the affected protected health information included first name, last name, and prescriptions. It does not include address, phone number, or any other contact information. There is no evidence that any of this information has been or will be publicly disclosed, or that any information was or will be misused for fraudulent purposes as a result of this incident, but we are communicating this to you so that you can take the steps outlined below to protect yourself.
What We Are Doing
Immediately upon learning of this incident, we launched an investigation with the assistance of cybersecurity experts, law enforcement, and outside lawyers. Determining whether protected health information was compromised in any way has been one of the top priorities of this effort so that we could notify potentially affected individuals. Please be assured that we are also working with cybersecurity experts to reinforce our systems and information security protocols in an effort to prevent incidents like this from occurring in the future.
What You Can Do
To help protect your information, we strongly recommend you remain vigilant against unfamiliar activity that may appear on account statements or explanations of benefits. Any such activity should be reported to the appropriate insurance company, health care provider, or relevant institution.
For More Information
If you have questions or concerns or learn of any suspicious activity that you believe may be related to this incident, please call 1-833-918-4082 and reference engagement number B123266. By calling this number and providing a name and some confirmatory details, an individual can determine whether their information was involved. Please know that we take this matter very seriously, and we apologize for the concern and inconvenience this may cause you.